The Pet Life Folding Zippered 360 VISTA VIEW Collapsible Soft Folding Dog Crate Carrier Features a PVC Frame for Added Stability. This Pet Crate mechanically hinges closed and buckles in place. After Folded it can be easily transported around via the Incorporated Side Handle. This Dog Crate Contains Thinsulate Thermal Heat Retention Technology incorporated within the Scratch-Resistant Nylon/Sherpa Padding. Composed of Ballistic Nylon this Pet Crate is Built-To-Last. SIZING DIMENSIONS: (INCHES) L x W x H XS: 19.3 x 13.4 x 13.4 SM: 22.8 x 15.7 x 15.7 MD: 27.5 x 20.5 x 20.5 LG: 31.9 x 22.8 x 22.8 XL: 35.8 x 24.8 x 24.8
We have a 12-day return policy, which means you have 12 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.